Reference

How 77qq777 Handles Your Personal Information

This Privacy Policy sets out what data 77qq777 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use the lobby — and exactly how we protect it.

Account data protectedbKash, Nagad, Rocket payment privacyYour right to request deletionNo data sold to third partiesBangladesh-region compliance
77qq777 How 77qq777 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We use SSL encryption across every page and account action — deposits via bKash, Nagad or Rocket included. Account sessions time out automatically after inactivity, and any new login from an unrecognised device triggers a one-time password check to your registered mobile number. We keep data only for as long as it is needed for account operations and legal obligations, after which it is deleted or anonymised. You can request access to your stored data or ask us to correct inaccuracies at any time through the support channels above.

Encryption on Every Transaction

SSL encryption covers your account login, all payment actions and session data. Your bKash, Nagad and Rocket references are never transmitted in plain text.

OTP Login Verification

Any login attempt from a new device sends a one-time password to your registered mobile number. This stops unauthorised access even if your password is compromised.

Defined Data Retention

We keep your account records for the period required by applicable regulations. Once that period passes, data is deleted or anonymised — we do not hold it indefinitely.

No Third-Party Data Sales

We do not sell your personal data to advertisers or data brokers. Where third-party service providers process data on our behalf, they are bound by confidentiality obligations.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to review the data we hold, correct an error, or ask us to delete your account information, our support team is the right starting point. Use live chat inside your account dashboard, email us directly, or reach out through our help portal. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt of your request before processing it.

Live Chat Open live chat from your account dashboard to raise a data request, report a privacy concern or ask about how your bKash or Nagad details are stored.
Email Support Send a written data request to our support email. Include your registered mobile number so we can locate your account records and respond accurately.
Help Portal Our help portal has a dedicated privacy request form. Submit it from any device — mobile or desktop — and track the status of your request from the same portal.

Common Privacy Questions from Account Holders

These are the questions we hear most often about account data, payment privacy and your rights under this policy. If your question is not here, contact us through live chat or the help portal.

We store the mobile number linked to your bKash or Nagad account as a payment reference. We never store your wallet PIN or password — those stay in your wallet app only.

Yes. Submit a data access request through our help portal or email support with your registered mobile number. We will provide a summary of the data we hold for your account.

Contact support via live chat or email and request account deletion. We will remove your personal data once any outstanding balance is settled and the mandatory retention period has passed.

Only authorised internal staff with a specific operational need can access your transaction records. We do not share individual payment history with third parties except where required by law.

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Your data is handled in line with applicable regulations for your region. Access to our platform and the data practices that apply to you depend on local law and eligible regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.